Privacy Policy

Recolte will endeavor to appropriately protect users' personal information in accordance with the following personal information protection policy.

1. Compliance with Laws and Regulations

When handling our customers' personal information, our organization will comply with the Act on the Protection of Personal Information and related laws and regulations.

2. [Acquisition]

The Organization obtains personal information from users in order to provide better support to users. When obtaining personal information from users, we will not use falsehoods or other illegal means.
The personal information we obtain is as follows:

・Name, address, telephone number, email address, date of birth, etc., entered when making an inquiry on our website or elsewhere.
・Name, address, telephone number, e-mail address, etc., provided when making an inquiry to our organization.
・Other publicly available information such as your name, address, or telephone number.
Please note that if you do not provide us with your personal information, you may not be able to receive some of the support we provide to you.

3. [Purpose of Use]

Your information will be used to provide support.
1. Contact for consultations and meetings with users
2.Responding to inquiries from users
3. Conducting questionnaire surveys of users
4. Performance of contract with users

4. [Safety measures for personal information]
We will implement security measures to prevent the leakage, destruction, loss, falsification, misuse, etc. of personal information.

5. [Instruction and education for employees]

The Organization will provide guidance and education to participants regarding the importance of personal information and will provide appropriate supervision.

6. Provision to Third Parties

Except in the cases listed below, the Organization will not provide users' personal information to third parties without the users' prior consent.

1. When required by law
2. When we determine it is necessary for the protection of life, body, or property, and it is difficult to obtain the individual's consent.
3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
4. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of said duties.
5. When entrusting the handling of personal information of users to a third party within the scope necessary to achieve the purpose of use