From conflict to reconciliation
Volunteer support for resolving social conflicts between immigrants and local residents
Recolte is a volunteer organization that provides support for resolving disputes that arise between immigrants and local residents. As a new approach to realizing a multicultural society, Recolte proposes and practices dispute resolution support.
Conflicts often develop over small things, such as trash disposal or noise pollution. For immigrants in particular, lack of understanding or interest, cultural differences, and communication difficulties can easily exacerbate the problems.
Recolte provides support for resolving disputes from a neutral and fair standpoint, based on knowledge of social sciences such as conflict resolution and sociology. Through our support, we also aim to promote the social integration of immigrants and multicultural coexistence.
Overview of support
Examples
1. Confirm the consultation details.
・There is a lot of noise in the neighborhood.
- Being scolded or harassed by neighbors due to noise.
2. Recolte volunteer staff will visit the area and investigate the noise and the situation in the neighborhood. They will listen to both the people making the noise and the people who are bothered by the noise, and look for clues to fundamentally solve the problem.
3. The members of Recolte will think of a solution and propose it. If you are not satisfied with the proposal, please report it to the person in charge. We will continue to propose solutions that meet your needs.
4. Implement the solution. If it works, we will make some improvements and help you until the problem is solved. If it doesn't work, we will rethink the solution and implement it.
1 / Confirmation of consultation/problem
First, we will ask you what kind of support you need. Please feel free to contact us about any questions, no matter how small or detailed they may be.
2 / Investigating the issue
If necessary, our organization will investigate and confirm the problem. If there are any issues that need to be confirmed on-site, our staff will go there to confirm them.
3 / Proposal of a solution
For difficult or complex problems, we will decide on a solution after consulting with our staff and experts. However, if you are not satisfied with the solution, we will continue to propose a satisfactory solution, taking into account the wishes and considerations of the person seeking support.
4 / Solution implementation and feedback
Implement a solution. We will adapt our resolution plan to improve the situation.